Terms & Conditions Agreement

Thank you for visiting www.activeworkation.com and reviewing our terms and conditions. We are Active Workation, and we’re delighted you are visiting our website. We are looking forward to helping you, as our customer, for your ultimate experience with Active Workation.

These terms and conditions describe what you are legally entitled to expect from us when you purchase an Active Workation, in addition to your obligations as a customer. The terms “we”, “us” and “our” refer to Active Workation. The term “you” refers to the customer visiting our website, booking an Active Workation or using our services in any other way

If you require any more information or have any questions about our terms and conditions, please feel free to contact us by email at info@activeworkation.com

Booking & Applying

By applying, booking and paying for your Active Workation you automatically accept our terms and conditions. Please make sure you read our terms and conditions carefully before booking an Active Workation.

Invoices are issued upon booking confirmation and a deposit is required to confirm your booking. Full payment is due 45 days prior to the departure date.

Booking for your employees

The customer booking the Active Workation for its employees will be responsible for the full cost of the Active Workation, including insurance fees, cancellations and amendment charges for each employee.

A booking is considered confirmed after we receive a signed and therewith approved quotation. No booking contract exists between Active Workation and the customer until the signed quotation and the deposit payment has been received.

By booking an Active Workation, you automatically will be added to the Active Workation mailing list to stay informed about the new and upcoming Active Workations.

Applying for arranged entrepreneur groups

Everyone should apply themselves, as you, and only you will be responsible for the full cost of the Active Workation, including insurance fees, cancellations and amendment charges.

A booking is considered confirmed when we send a booking confirmation to confirm the booking. No booking contract exists between Active Workation and the customer until the application form and the deposit payment has been received.

We reserve the right to refuse to accept applications in our absolute discretion without stating the reason for doing so.

By applying for an Active Workation, you automatically will be added to the Active Workation mailing list to stay informed about the new and upcoming Active Workations.

Prices, Booking, Deposits and Payment

The following conditions apply to prices, bookings, deposits and payment with Active Workation.


All prices are in EURO unless otherwise stated. Whilst we endeavor to ensure that the most up to date and correct prices are shown on our website, there may on occasion be an incorrect price shown, due to an unfortunate error. When we become aware of any such error, we will endeavor to notify you at the time of booking (if we are then aware of the mistake), within 7 days of the time of booking, or as soon as reasonably possible. We must reserve the right to cancel the booking if you do not wish to accept the price which is actually applicable to the workation or activities in which case, you will be given a choice to amend your booking to an alternative holiday, at the correct price.

Upon making your booking the price of your trip will not normally be subject to change, however, post-purchase price increases may be applied due to additional costs imposed by a supplier or government. We reserve the right to charge additional sums due to increased or decrease prices due to variations in service charges, fuel surcharges, taxes, and fluctuations in foreign exchange markets or any combination thereof. Acceptance of these terms and conditions hereby consent you to any post-purchase price increases and authorize Active Workation to charge my credit card for such additional amounts.

Administration fee

We reserve the right to charge an administration fee or extra costs for services outside the package price.


Once a booking has been made, discounts cannot be applied retrospectively.

Active Workation requires 100% of the total cost when booking. Which of 50% deposit for us to start working and 50% three months before the workation.


Deposits need to be paid and by us received before we start organizing your Active Workation.

Any deposits are non-refundable. Payment of a deposit enables us to hold a reservation for you but does not guarantee the price. The price can only be guaranteed once we receive full payment.


We reserve the right to refuse personal checks as a method of payment. After full payment, the conditions of the contract with Active Workation permits us to increase the cost in case of above-written causes.

Cancellations and Changes

The following conditions apply to cancellations and booking changes for any bookings made with Active Workation.

Cancellation by customer

If you are obliged to cancel your booking you should write Active Workation immediately. If you cancel your arrangements, you may be entitled to a partial refund. Our standard fees will apply as may be outlined on your receipt or booking confirmation.

If you decide to cancel arrangements before the balance due date, any deposits paid are non-refundable.

If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim your cancellation charges through your insurer.

Generally, flight tickets cannot be refunded if they are partially used.

Important Notice Regarding Airline Reservations:
If you arrive at an airline ticket or passenger check-in counter with your confirmed ticket and find that the airline shows no reservation for you – do not leave the counter. Check your ticket. If the status box shows “OK” for the flight in question, the airline policies typically require them to accommodate you on that flight, or if that is not possible, they must either find you a substitute flight or pay you denied boarding compensation. If necessary ask to speak to a supervisor.

Refunds for arranged entrepreneur groups

  • Deposits are non-refundable
  • 12 weeks or more from start date = Deposit is held as cancellation / 50% of the total price will be refunded
  • 8 weeks to 12 weeks from start date = 75% of the total price is held as cancellation / 25% of the total price will be refunded
  • 8 weeks to start date = nothing will be refunded

Refunds of deposits for cancellations are as follows:

  • Deposits are non-refundable
  • 12 weeks or more from start date = Deposit is held as cancellation / 50% of the total price will be refunded
  • 8 weeks to 12 weeks from start date = 75% of the total price is held as cancellation / 25% of the total price will be refunded
  • 8 weeks to start date = nothing will be refunded

Changes by customer

Where a change requested by you to your travel arrangements is permitted and possible, our standard service fees will apply.

Please note that all reservation changes are subject to availability and the terms and conditions.

Changes to name details are allowed but will cost administration fee, to which standard conditions and charges would apply.

Cancellation by Active Workation

Active Workation has the right to cancel your place at the Active Workation if full payment is not received.

It is unlikely that we will have to make any changes to your booked Active Workation, but occasionally small changes may be made, which we reserve the right to do at any time. Most of these changes are minor and we will advise you at the earliest possible date.

Active Workation reserves the right in any circumstance to cancel or amend your Active Workation booking. You have the choice of accepting the change of arrangements, accepting an offer of alternative travel arrangements or canceling your booked Active Workation and receive any applicable refunds. We do not guaranty that any refunds will apply.

In circumstances where we are unable to provide the Active Workation you have booked we offer you an alternative trip of similar standard or return to you all monies paid.

In no case will we cancel your trip less than 4 weeks before the scheduled departure except for reasons of ‘force majeure’ which include war, political unrest, strikes, acts of God, epidemics, natural and technical disaster, closure of ports and aircraft or unless the customer’s default in the payment of the balance of the price. we will ensure that you are promptly notified of any significant changes once we become aware of such change if there is time before your departure, but we accept no liability for any changes or costs incurred that may result.

Please ensure that you have given your contact email address to us so we can keep you up to date on all changes as quick as possible.

Participation in activities

Participation in activities during your Active Workation is done at your own risk. Any persons who may be pregnant, suffer from neck, back or heart conditions or have had any prior injuries are not to participate in any activities.

Tides, sea, wind and weather conditions can dictate whether cancellations are necessary.


Active Workations start and finish where stated on your invoice or booking confirmation. We are not responsible for your travel to or from this point or for any expenses, including travel accommodation, subsistence and loss of earnings, caused by a delayed return to your departure point, howsoever caused.


If you have a problem during your Active Workation, please inform the on location Community Manager immediately. Should they be unable to resolve the matter, please immediately contact us using your preferred point of contact. If you fail to timely contact us, we will not be permitted the opportunity to investigate your complaint and attempt to rectify any error while you are away, and this may affect your rights under this Agreement.

Travel insurance

Everyone booking an Active Workation must have full travel insurance. Travel insurance is a mandatory element of some travel arrangements. No liability can be accepted for lost or damaged personal property such as clothing, watches, cameras, etc. If they are taken with you, it will be at your own risk. Guests must obtain their insurance independently.

Travel Documents

It is your responsibility to ensure that all of the details on your travel documents are correct and to bring to our attention any errors or discrepancies immediately. Your travel documents are valuable and should be safeguarded as if they were cash. It is not always possible to replace travel documents in the case of loss, theft, damage, etc.


It is your responsibility to fulfil the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. We do not accept any responsibility in the case of you being unable to travel due to not complying with any such requirements.

Photo & Video Disclaimer

By entering any Active Workations, you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, webcasts, promotional purposes, telecasts, advertising, inclusion on websites, or any other purpose by Active Workation and its affiliates and representatives. You release Active Workation, its partners and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication of interviews, photographs, computer images, video and/or sound recordings. By entering the event premises, you waive all rights you may have to any claims for payment or royalties in connection with any exhibition, streaming, webcasting, television, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by Active Workation or the person or entity designated to do so by Active Workation.

Your Acceptance of these Terms and Conditions

By booking your Active Workation with us, or using our website, you are agree to be bound by the terms of this Terms and Conditions Agreement.

Terms and Conditions by booking an Active Workation

While staying with us, customers are expected to behave in an orderly and acceptable manner and are expected to accept responsibility for the conduct of themselves and their party. Should their behavior threaten the condition of the accommodation or vehicles or seriously impair the enjoyment of other guests, Active Workarion reserves the right to refuse to further accommodate the guilty party, and contractual obligations will be terminated. The guilty party will be liable for the cost of any damage caused.

You agree on behalf of yourself and those you represent to comply with all such terms and conditions, including the payment of all amounts when due. You agree that any violation of any such terms and conditions may result in (a) the cancellation of your reservation or purchase, (b) your forfeiture of any monies paid for your reservation or purchase, (c) you being denied access to the applicable travel-related product or service, and (d) our right to debit your account for any costs we incur as a result of such violation.

You represent and warrant that (a) you are of sufficient age to use our services and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act on behalf of those you represent and accept these terms and conditions on their behalf, and (c) the information supplied by you or members of your group is true and correct. You are responsible for informing such other persons of all terms and conditions applicable to their travel arrangements. You understand that you are financially responsible for any use of our services or website by you and those using your name or account.

Terms and Conditions of use of our Website

You agree you will only use our website or services to make legitimate reservations or purchases and shall not make speculative, false or fraudulent reservations or reservations in anticipation of demand. You will only use our website and services in compliance with applicable law.

The context, information, writing, images and other work displayed on our website you can only use for non-commercial, non-public, personal purposes. Active Workation reserves full property rights in all content displayed on our website.

Without our prior written permission, you may not use, monitor, alter, copy, distribute, transmit, or derive any content or information on our website using any “robot”, “spider” or other automated or manual device or program


Active Workation images displayed on each page of our website cannot be used  for any other purposes. Any kind of use requires specific permission from the Active Workation images copyright owner.


You are prohibited from using any of the marks or logos appearing throughout the website without permission from the trademark owner.

Third party websites

Links on the Site to third party websites or information are provided solely as a convenience to you. If you use these links, you will leave the site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Extreme Sports Zone Ltd of the third party, the third-party website, or the information contained therein unless otherwise noted. Extreme Sports Zone Ltd is not responsible for the availability of any such websites. Extreme Sports Zone Ltd is not responsible or liable for any such website or the content thereon. If you use the links to other websites, you will leave the site and will be subject to the terms of use and privacy policy applicable to those websites.

Our website may contain links to third party websites that we provide only as a convenience to you. You should take precautions to ensure that whatever links you access are free of viruses, worms, Trojan horses or other destructive mechanisms The existence of these links does not imply that we endorse such websites or any included content. We are not responsible for such websites or content or any data privacy practices of such websites.

complaint procedure

Platform of the EU Commission regarding online dispute resolution: http://ec.europa.eu/consumers/odr

www.activeworkation.com’s details

The full name of www.activeworkation.com is Active Workation

Active Workation’s registered address is

Active Workation, Tuinstee 22, 1446 HE Purmerend, the Netherlands

You can contact Active Workation by email or any other point of contact you will find at our website https://activeworkation.com/contact/


We reserve the right at any time to modify this Agreement without prior notice to you. Please refer to our website at www.activeworkation.com from time to time to review the most current version of the Agreement. Your continued access or use of our website or services signifies your acceptance of the modifications to the Agreement. You may not assign your rights or obligations under this Agreement to any third party. We may terminate this Agreement at any time for any reason, and such termination shall not affect any right to relief to which we are entitled at law or in equity.

© 2016 Active Workation – Disclaimer